Managed Service Plans

All businesses need a reliable computer network so that your daily operations can perform the way they were intended to. In order to get the most out of your computer network, you will need to be proactive with maintenance services. Here at RHYNO Networks, we can customize our plans to adhere to your needs and we can also work in tandem with your existing technology staff. It’s imperative that you allocate these services within your budget. Our RHYNO maintenance agreement will outline the specifics of your support needs.

Questions To Consider When Choosing A Plan

When it comes to fitting these plans into your business plans. Ask yourself these questions before choosing a plan:

  • What kind of services are included?
  • What kind of support is available?
  • What kind of technology will be used?
  • How much will it cost?
  • What is the quality of service?
  • How reliable is the service?

When you’re enterprise is going through the motions in selecting a plan, it’s important to understand the goals you’re trying to achieve. Certain plans might suffice at first glance, but they may not offer everything you’ll need for services and support. Shopping around for a managed IT services plan requires a bit of due diligence from your end. Ask the important questions upfront to ensure that the solutions align closely with your business needs.

List Of Managed IT Services

  • Strategic IT Planning
  • Scheduled Server and Network Maintenance
  • Monthly Health Checkups & Reports
  • Service Level Agreements (Ranging from 2-6 Hours)
  • Remote Support Desk Response Time
  • Help Desk Ticketing System
  • Proactive Monitoring Of Network Infrastructure
  • Technical Support Documentation
  • Onsite Backup & Disaster Recovery
  • Offsite Backup & Disaster Recovery
  • Daily Monitoring of Backups & Test Restores
  • RHYNO Multi-Factor Authentication
  • RHYNO NextGen AV Powered by SentinelOne
  • Perform Antivirus Scans And Definition Updates
  • RHYNO 3rd Party Patching Solution
  • Email Security, Content Filtering, and Business Continuity
  • Remote Support Included
  • Prescheduled Onsite Support
  • Onsite Business Hours (As Needed)
  • Emergency After Hours Support
  • Technology Recommendations/Budget
  • Management of Firewalls, Switches, Routers, & NAS

Innovative Solutions With RHYNO Networks

If you're interested in learning more about our services, contact RHYNO Networks at any time to better understand the process!