Jeremy Herold

This Windows 10 Update is Disabling Printers

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Printers are being negatively affected by the latest Windows 10 update

Microsoft pushed out several security fixes with their latest “Patch Tuesday” update.

Unfortunately, these fixes – KB4557957 and KB4560960 – are affecting the usability of some printers.

A majority of the reported issues are with Ricoh printers that were previously stable. Other reported printer failures include devices by Brother, Canon, Kyocera, HP, Toshiba, and Panasonic.

Some users have found that changing printer drivers is helping to fix the problem, while others have simply uninstalled the update.

The downside of uninstalling the Windows update is that your device won’t be protected by the security patches within the update.

Microsoft reported that engineers are already aware of this printer issue and are working on a fix that will be deployed in the next update.

Meanwhile, the printer problem persists. So, users that have printers that were disabled by this updated will have to decide between keeping the update and security protections, switching printer drivers to see if that fixes their specific printers’ issue, or uninstalling the update.

As always, if we can be of help with your network or computer, give us a call here at RHYNO Networks. (855) 749-6648

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