| SMB | PRO | ENT | |
|---|---|---|---|
| Main PBX Features | |||
| Extensions | ≤ 20 | Unlimited | Unlimited |
| Apps: Windows and Web Client, iOS, Android |  |
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| Phone Directory | |
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| Headset Integration | |
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| Call Parking / Pickup | |
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| Call Logging | |
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| Ring Groups | |
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| Choose SIP Trunk | 1 | |
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| Auto Attendant | |
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| Inbuilt SBC for Offsite Phones | |
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| BLF Busy Lamp Field | |
|
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| Multi-level IVR | |
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| Voicemail Transcription | |
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| Intercom / Paging / PA Announcements | |
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| Integrated Fax Server | |
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| VMware / Hyper-V / KVM | |
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| Custom FQDN | |
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| Custom SMTP Server | |
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| MS 365 Integration | |
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| Hotel PBX (Self-managed only) |
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| Video Conferencing | |||
| Link | |
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| Polls | |
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| PDF Sharing | |
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| Screen Sharing | |
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| Remote Assistance | |
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| Whiteboard | |
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| YouTube Integration | |
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| Maximum no. of participants | 25 | 100 | 250 |
| Live Chat & Messaging | |||
| Live Chat | |
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| ‘Talk’ Link | |
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| WhatsApp Integration | |
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| Facebook Integration | |
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| SMS & MMS | |
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| Chat Reports | |
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| Call Center Features | |||
| Call Queues | |
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| Call Recording | |
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| SLA Alerting | |
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| Switchboard | |
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| Wallboard | |
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| Callback | |
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| Barge in / Listen in / Whisper | |
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| Call Reports | |
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| CRM Integration | |
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| Enterprise Features | |||
| Call Flow Designer (Self-managed only) |
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| Hot Desking | |
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| Scheduled Restore | |
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| Connect Remote Offices (Bridges) | |
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| Skill-based Routing | |
||
| Inbuilt Failover |
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| Start / Stop Call Recording Rights | |
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| Custom IP Phone Logo | |
||
| Standby License |
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| MS Teams Integration |
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||
3CX – Your Communications System
3CX is a robust, fully equipped communications system, which allows you to communicate with your colleagues and customers – anywhere, anytime.
Here is a breakdown of why 3CX is the solution for your business:
- Telephony: Web client and mobile apps for remote working
- Video: Included in your system, no add-ons needed
- Live Chat: Talk with your customers in real time via your website, Facebook or WhatsApp!
- SMS: Allow your customers to interact with you instantly
- Integrations: CRMs, MS Teams and Microsoft 365
- Low Cost: Save on your phone bills, add ons and hardware
- Flexible: Keep your numbers, choose your phones and your provider
- Secure: 3CX includes advanced security features
- Install anywhere: Hosted or on-premise, MiniPC, Hyper-V, VMware or KVM!
- Backed by the vendor, supported by us
- 350,000+ customers globally
You can trial a fully equipped 3CX System today!
Our team will gladly give you a quick demo and answer any questions!
